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Workshop Terms & Conditions

DIY Workshop Terms and conditions.

Terms & Conditions

The twisted Knot begins the design and production of your project and stencil once an order is placed. If you need to cancel your reservation, please give a minimum of 48-hour notice so we can refill your place. Same day cancellations or no-shows will not be eligible for a refund. To cancel your place, please email us at info@thetwistedknot.co.uk It may take up to 2 weeks for the refund to return to the account you used to purchase your items.
Here we use natural wood to build your projects so there may be random cracks, chips, knots and other natural blemishes. Over time there may be some peeling or changes due to the wood expanding or drying out, all a natural occurrence using raw wood..

Not all our designs are customised. If a design has a name or date built into the design, it can be customised at no additional cost. Other changes to our standard designs or special requests must be submitted a minimum of 7 days prior to the event by emailing me on info@thetwistedknot.co.uk

On booking a workshop slot please ensure you give at least 48 hours notice to ensure I have time to have your stencil ready.

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